NOISE LABORATORY CO., LTD. (“Company”) considers your personal data is very important. To ensure that the Company’s customers can use the services provided by the Company, including the website operated by the Company, with confidence, the Company handles your personal data carefully and make efforts to manage and operate it appropriately.

Categories of personal data the Company collects.

In relation to the Company’s services, the Company collects your personal data directly from you, including the following information. Regarding the categories of personal data the Company collects directly from you, please refer to the input contents, etc. in the methods of personal data collection.
The Company also obtains the following personal data indirectly from the Company’s distributor in relation to the Company’s services as set forth in this Privacy Policy.

• Name
• Company name, department name, and title
• Postal code, address, telephone number, and fax number
• E-mail address
• Other information necessary for the Company to provide various services

Methods of personal data collection and the need for personal data collection.

The Company collects your personal data from you in the following ways. In addition, in order to use the services provided by the Company or to download catalogs, you need to provide your personal data in the following ways as a requirement for the provision of services, etc. Please note that the Company may be unable to provide the Company’s services if the Company is unable to receive your personal data that the Company requests you to provide by each of the collection methods.

• Contact form on the Company’s website
• Catalog download form on the Company’s website
• Business card exchange at events such as exhibitions
• Cookie information of your browser when you visit the Company’s website

Purposes and legal basis for process of personal data

The Company uses your personal data it holds about you for the following purposes. The legal basis for purpose of each processing is set forth below. The Company will use your personal data only to the extent necessary to achieve these purposes and will not use your personal data for any other purposes.

• To receive orders related to the Company’s products or services, or to provide you with the Company’s products or services.
  The legal basis for this is that the processing is necessary to fulfill the Company’s obligations under the contract.
• To contact you related to services that the Company provides to you or that you have asked the Company about, or to send you information about maintenance or repair of the Company’s products.
  The legal basis for this is that the processing is necessary to fulfill the Company’s obligations under the contract or to comply with the Company’s legal obligations.
• To send you information about the Company’s events, the Company’s products and solutions, to conduct business negotiations or meetings, etc., to consider new services the Company may provide to you, or to improve the Company’s services to make them easier for you to use.
  The legal basis for this is your consent.
• To analyze and collect statistics on person who use the Company’s services, and to achieve other purposes of use that are specified at the time the Company collects your personal data.
  The legal basis for this is your consent.
• To select personnel and contact candidates, and to perform human resources management after they have joined the Company.
  The legal basis for this is that the processing is necessary to fulfill the Company’s obligations under the contract or to comply with the Company’s legal obligations.

Use of Cookie

The Company’s website uses Cookie for the purpose of improving convenience for you. In addition, the website may record access logs such as the IP address of your access, access date and time, link source, accessed file, and browser used for the purpose of improving the website to make it easier for you to use, and for such record, the website use the logs automatically stored on the server, technology and Cookie called “web beacons” of Analytics, a service provided by Google, Inc., and Cookie of SalesIQ, a service provided by Zoho.

Providing personal data and sharing personal data with third parties

The Company may obtain your personal data indirectly from the following types of distributors in the EEA or in the UK. The Company may also provide your personal data to the following types of third parties. If the Company provides your personal data to the following types of third parties (processors), the Company obliges such processors by the terms of contract to protect your personal data, to process it in accordance with applicable data protection laws, including GDPR, to use your personal data only in accordance with instructions of the Company, and not to use it for the processor’s own purposes.

• Service providers in the IT sector, such as internet service providers and cloud service providers.
• Distributors of the Company.
• To send you information about the Company’s events, the Company’s products and solutions, to conduct business negotiations or meetings, etc., to consider new services the Company may provide to you, or to improve the Company’s services to make them easier for you to use.

Your personal data the Company holds may be transferred to, and stored by, the above third parties outside the EEA or the UK. If the Company transfers your personal data to third parties outside the EEA or the UK, the Company will do so on the following basis.
The destination territory has been certified by the European Commission or the UK government as ensuring an adequate level of protection for the rights and freedoms you have with respect to your personal data, or the recipient of your personal data has entered into a Standard Contractual Clause (SCC) with the Company.

Data storage, etc.

The Company retains your personal data the Company has collected about you for the duration of the services provided to you. The Company will delete your personal data that the Company no longer need to retain within two (2) months after the end of services period. However, if the Company are required by law to retain your personal data for a longer period, the Company will continue to retain such personal data for the period required by law.
With related to store your personal data, the Company takes appropriate security measure by taking the following security measures to prevent unauthorized access to personal data, leakage of personal data, and falsification of personal data.

• External access to the server is allowed only through the minimum protocol necessary to provide the service.
• Virus detection systems, etc. are used to protect against unauthorized access.
• Communication is protected by SSL encryption protocol.

The Company cannot manage your personal data on the website that are not under the Company’s control, such as companies’ website, organizations’ website, and individuals’ website those are linked from this website. Please confirm the privacy policy of each linked website as they may collect your personal data by yourself.

Your rights

Under the GDPR, you have the right to ask the Company: to access to your personal data; for a copy of your personal data; to correct or delete your personal data; to restrict (stop any active) processing of your personal data; and to send you a copy of your personal data you have provided to the Company in a structured, machine-readable format. In addition, you can object to the processing of your personal data under certain conditions (for further information, see the section below entitled ” Your right to object to processing”). Please note that these rights are subject to the exceptions under the GDPR and applicable local laws.
To exercise any of these rights, please contact the Company in writing to the email address described in “Contact details”. You are not required to pay a fee to exercise your rights, but the Company may charge you a reasonable fee if your requests are manifestly unfounded or excessive, in particular because of your repetitive character.

Your right to object to processing

You have the right to object at any time to the processing of your personal data which is based on the Company’s legitimate interests, including “profiling” (i.e. analyzing or predicting your behavior based on your personal data). When the Company process your personal data for direct marketing purposes, you have an absolute right to opt out of such processing.
To exercise this right, please contact the Company in writing to the email address described in “Contact details”.

Withdrawing consent

Wherever we rely on your consent in order to process your personal data, you have the right to withdraw the consent at any time. Such withdrawal does not affect the lawfulness of any processing performed pursuant to the consent given prior to the withdrawal.
To exercise this right, please contact us in writing to the email address described in “Contact details”.

Your right to complain to a supervisory authority.

You have the right to lodge a complaint with a supervisory authority, in particular, in the member state of the EU or the UK where you have a habitual residence or place of work or where the alleged infringement of the GDPR took place.

Contact details

As the administrator, the Company handles your personal data responsibly. If you have any questions about this Privacy Policy, the exercise of your rights or personal data protection or any other matter, please contact the Company at the followings.

The administrator: NOISE LABORATORY CO., LTD.
E-mail: privacy@noiseken.com
Telephone number: (+81)042-712-2011
Address: 1-4-4, Chiyoda 1-chome, Sagamihara-shi, Kanagawa-ken, Japan, 252-0237
Att: Business Administration Department, Personal Information Protection Management